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Our clients include some of the best-known names in financial services. Excellence in capability and customer service enable us to enjoy strong and long lasting client relationships.
Full or partial outsourcing via Business Process Outsourcing (BPO) and Business Process as a Service (BPaaS) deliver the efficiency and cost benefits of automation, established solutions and expert personnel.
We provide superior lifetime administration and customer communications for investment, protection and wealth management products.
Regulated and Compliant
We are a fully compliant, secure ‘one stop shop’ covering every aspect of a product’s lifecycle across all channels, from initial customer engagement and the application process through to maturity / claim or cancellation.
Speed to Market
At OPAL, we can launch a new product in under 45 days.
We work with our clients to develop innovative, cost effective, fully branded products and distribution solutions.
Our customer self-service portals are real time, functionally rich and fully integrated
We offer a wide range of distribution services.
Our Business Process as a Service is an ideal solution for launching new products. A fast launch at low cost
OPAL is directly authorised by the FCA and has a regularly audited compliance and governance framework embedded in our organisation so you can rest assured that your trusted brand is in safe hands! We are also proud to have been accredited to ISO 27001 Data Security standards since 2009 so you can be assured that your customer data is as secure as it possibly can be.
Solutions and Consultancy
Capability and Expertise throughout
Whatever the product, our solutions facilitate a fast launch at low cost with administration from anywhere.