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POWERFUL SOFTWARE AND ADMINISTRATION SOLUTIONS

OPAL is a specialist Administration Software and Solutions provider to multinational and blue chip organisations.

OPAL’s PANDORA - ONE Platform, ONE Answer, from Anywhere

A single platform for all users and all transactions, there's a Pandora option for all budgets

OPAL’s PANDORA - ONE Platform, ONE Answer, from Anywhere

A single platform for all users and all transactions, there's a Pandora option for all budgets

 

 

Pandora delivers a digital strategy for the connected customer by:

Enabling all users, including customers and intermediaries to self-serve with real productivity.

Ensuring all users see a consistent, up to date version of the truth.

Enabling all users to do so securely, on the device they want, from anywhere they want.

 

 

Solutions and Consultancy

Capability and Expertise throughout

  • Software that delivers fast  
    OPAL’s Software-as-a-Service (Saas) delivers full product lifecycle functions to your admin staff, intermediaries and your customers via the browser in as little as 45 days.
  • Product Development 
    OPAL has been developing products for many years. Our consultants can advise on best practice and help innovate through product and process design.  

  • Administration Outsourcing
    OPAL is a compliant, secure ‘one stop shop’ covering the full product lifecycle across all channels. From initial engagement and application through to maturity / claim or cancellation, OPAL’s Administration Outsourcing capability is exceptional.
  • Project Management   
    Our expert teams work with both ‘Agile’ and ‘Waterfall’ project methodologies in order to deliver your solution on time and to your specification. 

  • Compliance  
    OPAL has been regulated by the Financial Conduct Authority since 20th March 2007 and ISO 27001 accredited since November 2009. Our trusted in-house compliance team make sure that regulatory and legal compliance is achieved across the board.
  • Marketing Services   
    Our services and consultancy include; customer profiling, campaign management, database cleansing, customer relationship management (CRM) and single customer views (SCV).

Get in touch

OPAL is a trusted partner for some of the
best-known financial services brands.

To find out what we can do for you call 01727 734 310, email us or learn more in our case studies section.

 

 

Wave goodbye to paper and say hello to information

OPAL’s innovative technology allows us to drive down costs and improve efficiency. Our straight through automation reduces manual errors and integration complexity which means a better service to customers and an increase in the analytical potential of the customer journey data.

View our Case Studies

 

 

Serving our clients for over 20 years

Delivering innovative software and services, OPAL have a proven pedigree demonstrated through long standing relationships with leading and blue chip organisations.

Data Security

Our clients’ information assets are paramount. They are protected by our accredited ISO 27001 information security standards, requiring regular audits by us, our clients and professional security consultants.

The OPAL Team

Our team come from the financial services, outsourcing, marketing, insurance, investment and IT industries. We work with you to understand your business objectives and requirements and help you achieve them quickly and efficiently.

Financial Conduct Authority (FCA) regulated

OPAL is regulated by the FCA and strictly adhere to its standards which include: Treating Customers Fairly (TCF), Anti-Money Laundering (AML) and Client Money.

Risk and Compliance

Our compliance team make sure that regulatory and legal compliance is achieved and maintained. Among others, the team audits risk monitoring plans, call monitoring, training and competency and conducts regulatory and process reviews.

An entrepreneurial spirit

As a privately owned business, we can respond in the way best suited to our clients’ needs: we are not tied down by bureaucracy and multiple management levels.